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Tour Guide

Job Title: Tour Guide

Department: Education and Public Programs

Supervisor: Manager of Frontline Operations

Category: Seasonal; part-time; non-exempt (hourly)

Overview:
Tour Guides are integral members of the Education and Public Programs team and are ambassadors for the NRF. They are expert storytellers who interpret the history and collections at our three museum properties (Rough Point, Whitehorne House Museum, and Prescott Farm) to audiences of all ages and backgrounds. Successful guides will possess exceptional interpersonal skills, intellectual curiosity, adaptability, and, above all, enthusiasm for making art and history accessible to the public. They will lead guided tours, facilitate self-guided tours, and assist with special programs and events at each museum.

Duties and Responsibilities, including but not limited to:
1. Create engaging experiences for audiences of all ages, interests, and backgrounds. Draw on a variety of interpretive techniques to tailor content and delivery for diverse audiences.

2. Learn and lead 50 minute guided tours and help facilitate self-guided tours for the general public and for special groups.

3. Develop a thorough working knowledge of the collections, stories, and themes relevant to each site by participating in trainings and studying provided materials.

4. Make a commitment to ongoing development of interpretive skills according to best practices in the field. Attend training sessions and read training materials.

5. Support the education department’s public programming and other mission-related activities, including program and event preparation, set-up/take-down, and staffing.

6. Provide administrative and visitor services support at Rough Point, as needed, including friendly orientation for the public, replenishment of merchandise and collateral, elevator and other accessibility assistance, breaks for front desk and front gate personnel.

7. Monitor the safety and comfort of visitors. Be familiar with emergency procedures.

8. Monitor facilities and collections as appropriate and report issues to appropriate staff.

9. Remain up-to-date with NRF initiatives, programs, policies, and procedures.

10. Other related duties as assigned by supervisor.

Requirements:
• Bachelor’s degree in history, education, liberal arts, art history, communications, museum studies, or related field preferred.
• Experience working with the public, particularly in museum, educational, or customer service roles; ability to manage large groups of children and adults.
• Demonstrated ability to communicate effectively with a wide variety of audiences; excellent public speaking abilities.
• Be able to learn and deliver a 50 minute guided tour to diverse groups of visitors.
• Strong interest in relevant areas of history, art history, education best practices, and enthusiasm for ongoing learning in these areas.
• Must be friendly, outgoing, a team player, and adaptable to changing scenarios.
• Maintain an active email account and respond to all business emails within 2 business days.
• Must be able to climb stairs, walk, and stand for at least 60 minutes.
• Must be willing to work evenings and weekend days. Must have availability three days per week (including one weekend day).

Interested candidates should submit a cover letter and résumé to jen@newportrestoration.org. Applications accepted until Friday, February 29, 2020.  EOE.

 

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