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Property Manager

NRF is seeking an energetic and knowledgeable Property Manager to manage approximately 75 residential and commercial leases. There is plenty of opportunity to update and expand the rental program, and so the position lends itself well to a creative and entrepreneurial candidate. The Property Manager will work out of their own office at NRF’s headquarters (51 Touro Street), where they’ll be part of a friendly, close-knit team. This position will also work closely with the Preservation Crew and have the opportunity to visit them at their mill and on site throughout town. The Property Manager will serve as the first point of contact for walk-in visitors, callers, and vendors at NRF’s headquarters, and so a positive and upbeat attitude is essential.

Classification: Full-time (Exempt)

Reports to: Director of Preservation

Responsibilities include, but are not limited to, the following:

Property Management

    • Take a leadership role in developing, updating, and maintaining rental policies and procedures to ensure organizational efficiency and adherence to best practices in property management. This will include researching and applying relevant RI rental laws and fair housing.
    • Cultivate positive tenant relationships through initiatives such as tenant newsletters, site visits, and tenant events.
    • Record, track, and manage tenant work order requests. This will include working with the Crew Foreman, subcontractors, and vendors to ensure the work is scheduled and completed in a timely manner.
    • Prepare and distribute tenant notices as needed, such as storm window schedules, parking pass renewals, and weather-related notices.
    • Maintain a list of vacancies and, working with the Crew Foreman, schedule turnovers.
    • Market available properties and manage prospective tenants through processing applications and scheduling showings.
    • Manage tenant move-ins and move-outs. For new tenants, this will include preparing leases and educating new tenants about NRF’s mission, policies, and procedures. For tenants moving out, this will include coordinating and performing walkthroughs in conjunction with the Crew Foreman.
    • Develop a records retention policy and use it to maintain tenant files, which will include monitoring lease expirations, preparing lease renewals, communicating rent increases, managing change order forms, and obtaining updated renters’ insurance.
    • Input and manage tenant and property data in property management software.
    • Function as a day-to-day liaison with various third parties as needed for the efficient management of the rental properties such as City of Newport, subcontractors, etc.
    • Manage and maintain an update-to-date inventory of property keys and codes.
    • Assist with other property management duties or related tasks as assigned by the Director of Preservation.

    Administrative

    • Receive, respond to, and direct visitor walk-ins, emails, and phone calls at NRF’s headquarters during the office hours of 9:00AM and 5:00PM. (Partial telecommuting will be considered.)
    • Monitor and purchase housekeeping and office supplies for NRF headquarters.
    • Assist in various administrative tasks as requested by the Director of Preservation, Chief Financial Officer, and/or Executive Director.

     

    Requirements:

    • Associate’s or Bachelor’s degree.
    • Two or more years of experience working as a property manager, realtor, or at a leasing office. This includes experience with policies and procedures related to the efficient and effective management of a property management office, including Fair Housing Laws.
    • Familiarity with Propertyware or similar property management software.
    • Familiarity with E-signature software, such as HelloSign.
    • Proficiency with Microsoft Office, particularly Word and Excel.
    • Ability to take photographs and use a digital camera.
    • Experience confidently upholding policies and procedures even when under pressure.
    • Independent problem solver and effective at conflict resolution.
    • Detail-oriented with strong organizational skills.
    • Strong interpersonal and communication (written and verbal) skills.
    • Ability to maintain confidentiality, as needed.
    • Capable of taking initiative as well as working as part of a team.
    • Possesses a valid state-issued driver’s license and dependable car.

     

    Interested candidates should submit a cover letter and résumé to maeve@newportrestoration.org. EOE.

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